Process Adoption Management
A process is only good if an organization uses it. So, it is critically important for any transformation effort to focus on process adoption.
With our extensive experience in developing data driven solutions to track adoption, we equip the leadership team and change agents with the tools to understand the progress of new process adoption at various levels of granularity. We focus on building these instrumentation mechanisms during the process and systems development phases so that the data pipeline is already in place when process adoption measurement starts.
Process Adoption Measurement and Management is a key enabler to Gap Analysis and Closure. As we all know, we can only manage what we measure!